Privacy Policy

RainBet Canada (operated by RBGaming N.V.) respects your privacy and is committed to protecting personal information collected through this website. This Privacy Policy explains what data we collect, how we use it, and the rights you have under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Who We Are

This website (rainbet-casino.live) is an informational and review resource focused on the RainBet brand. It is operated as an affiliate property — we do not directly process gambling transactions. The casino itself is operated by RBGaming N.V., licensed under Anjouan ALSI-152406029-FI2.

2. Information We Collect

• Information you provide voluntarily: when you contact us at support@rainbet.com we receive your email address, name (if provided), and the content of your message.
• Automatically collected information: IP address, approximate geolocation (country/province), browser type, device, operating system, referring URL, and pages viewed. This is collected through standard server logs and analytics cookies.
• Cookies and similar technologies: see our Cookie Policy for full details.

3. Why We Collect It (Purposes)

Under PIPEDA's accountability and limiting-collection principles, we only collect personal information for the following identified purposes:

• To respond to your support requests.
• To measure site performance and improve content (analytics).
• To detect and prevent fraud or abuse of the site.
• To comply with legal obligations under Canadian law.

4. Legal Basis & Consent

PIPEDA requires meaningful consent. By using this site after reading the cookie banner and continuing to navigate pages, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent at any time by contacting us — though doing so may limit your access to some features.

5. Disclosure to Third Parties

We may share limited information with:

• Analytics providers (e.g., Google Analytics) — anonymised wherever possible.
• The RainBet operator (RBGaming N.V.) when you click an affiliate link and create an account on the operator's platform. From that point onwards the operator's privacy policy applies in addition to this one.
• Canadian or foreign law-enforcement authorities, where legally compelled.

We do not sell personal information.

6. Cross-Border Data Transfers

Some of our service providers operate outside Canada, including in the EU and United States. Where we transfer your personal information across borders, we use contractual safeguards consistent with PIPEDA's requirements for comparable protection.

7. Your Rights Under PIPEDA

As a Canadian user, you have the right to:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Withdrawal of consent: at any time, subject to legal or contractual restrictions.
• Complaint: file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or your provincial privacy commissioner (Quebec: CAI; British Columbia & Alberta: OIPC).

To exercise any of these rights, email support@rainbet.com. We will respond within 30 days as required by PIPEDA.

8. Data Retention

We retain personal information only as long as necessary for the purposes described, or as required by law. Server logs are typically retained for 90 days. Support email correspondence is retained for up to 3 years.

9. Security Safeguards

We use technical and organisational safeguards including 256-bit SSL/TLS encryption, restricted access controls, and secure server hosting. No internet transmission can be guaranteed 100% secure, but we work to reduce risk to a level appropriate to the sensitivity of the information.

10. Children's Privacy

This site is intended for adults aged 19+ (18+ in Alberta, Manitoba and Quebec). We do not knowingly collect information from minors. If we become aware that information was provided by a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date below reflects the most recent revision. Material changes will be highlighted on the homepage for 30 days.

12. Contact

Privacy questions or requests may be sent to support@rainbet.com.

Last updated: 2026-04-30